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Privacy Policy

This Privacy Policy explains how XENORENTALS LLC (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our short-term rental services in Orlando, Florida.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and home address.
Payment details (processed securely through third-party providers).
Booking and stay information (dates, property details, preferences).
Identification documents if required by law.
Communication with us (emails, messages, phone calls).

2. How We Use Your Information

We use your information to:

Process and manage bookings.
Communicate with you before, during, and after your stay.
Provide customer support.
Comply with legal obligations (e.g., tax, local regulations).
Improve our services and guest experience.

3. Sharing Your Information

We do not sell your data.

We may share your information with:

Payment processors.
Property management and cleaning staff.
Legal authorities if required by law.
Booking platforms (e.g., Airbnb, Booking.com, Vrbo) if you book through them.

4. Data Retention

We keep your personal information only as long as necessary for the purposes described above, unless a longer retention is required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion.
Withdraw consent for certain uses.
Lodge a complaint with a data protection authority.

7. Cookies & Tracking

If you use our website, we may use cookies or similar technologies to improve user experience and analyze website traffic.

8. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

XENORENTALS LLC

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